News

 

Workshops for Parents: Parent Learning Menu

San Diego Unified Back to School Guide

     

TECHNOLOGY SUPPORT 

TECHNOLOGY RESOURCES andFOR FAMILIES

 

TECHNOLOGY SUPPORT CENTERS NOW OPEN FOR STUDENT DEVICE EXCHANGES

This week, IT opened up 4 Technology Support Centers for Families to be able exchange a broken student Chromebook. The process for families to exchange a device consists of 4 steps:

  1. Family calls the Family Technology Support Line 619-732-1400
  2. Support technician troubleshoots the student Chromebook
  3. If the support tech is unable to fix the issue over the phone and determines a replacement Chromebook is required, directs the family to a Technology Support Center for exchange.
  4. Family exchanges the student Chromebook at one of the 4 designated Technology Support Centers.

 

CLEVER ACCESS FOR PARENTS 

  • Parents this will help in in learning how to sign into Clever in order to access the district's online learning platforms:


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